Refund policy

Cancellation Policy

You may cancel your order and obtain a refund as long as it has not yet been shipped. If your order has already shipped, please allow it to arrive before initiating the return process.

Returns & Exchanges

Your satisfaction is important to us. Most products in their original condition can be returned within 30 business days of receipt.

1. Contact our Customer Service to initiate a return and provide information about the item(s) and the reason for returning them.
2. Once you receive return instructions from us, make sure to package the item(s) in their original packaging.
3. Return the item(s) per the guidelines provided. We will share the return address and shipping details once your return is confirmed. (Note: Returns made without authorization will not be accepted).
4. We typically process returns within 5 business days of receiving your package.

Return Conditions

You have 30 business days from the date of delivery to assess if an item meets your expectations. Please reach out to us within this period for any returns or exchanges.

To qualify for a return, the item must remain unused and in its original packaging, accompanied by a receipt or proof of purchase.

Please refrain from sending your purchase back to the manufacturer directly.

Return Charges

If the return is a result of our error (e.g., wrong or defective items), we will provide a full refund.

If the return is due to buyer preference (e.g., dissatisfaction with the product or incorrect size), a full refund will still be granted.

No restocking fee will apply on returns.

Refunds (if applicable)

After we receive and inspect your returned item, we will notify you via email regarding the status of your refund approval or denial.

If approved, your refund will be processed back to your original payment method within 10 business days.

Delayed or Missing Refunds (if applicable)

If you haven’t received your refund, first check your bank account. Then contact your credit card issuer, as processing times may vary.

If you still encounter issues, reach out to your bank. For further assistance, email us at Support@Todaro.shop.

Sale Items (if applicable)

Only items purchased at full price are eligible for refunds; items on sale are not refundable.

Exchanges (if applicable)

We only process exchanges for items that are defective or damaged. To initiate an exchange for the same item, please email us at Support@Todaro.shop.

Shipping durations for exchanged items may vary based on location.

Return Address

To begin a return, please contact us at Support@Todaro.shop. We will provide you with the return shipping address upon approval; returns submitted without prior authorization will not be accepted.

We are here to assist you. Please contact us at:

Email: Support@Todaro.shop